Refund Policy
This policy explains single-report refunds and subscription cancellation.
Last updated:
Refund window
You may request a refund of the report price within seven days of purchase if the report contains no recommendations that can be applied to your product.
Subscription cancellation and renewal
You can cancel automatic renewal before the next renewal date. Cancellation stops future charges, while paid-period features remain available until the period ends. There is no grace period after a renewal payment fails.
When we refund
- The audit failed technically or the report was issued incomplete.
- The recommendations are generic and not specific to the product audited.
- The report duplicates an earlier report you purchased for the same product.
- You could not access your report and we were unable to resolve it.
When we do not refund
- You applied the recommendations and your score did not rise within the timeframe you expected; AI systems refresh their data on cycles outside our control.
- The objection is that the score came out lower than you hoped; the score measures the state of your page and is not a negotiable opinion.
- More than seven days have passed since purchase.
How to request one
From the email address used for the purchase, write to support@aeoboost.co with your report link and the reason. We reply within 48 business hours, and the amount returns to the original payment method within a period set by your bank, typically five to fourteen business days.
